By: Mary Schmid, Author/Speaker/Coach

You have done the marketing, created efficient processes and systems, developed your expertise and love the work you do! 

That is the starting line.  if you want to have the most efficient conversation, you must begin with having the most effective conversation with your prospective and current clients.  

By understanding what the goes on in our brains in conversations (neuroscience of conversations) you can translate theory into practical actions you can take immediately to lead conversations that quickly and ethically build trust… efficient, effective, and enjoyable.

There is invisible brain activity going on in every conversation you have with clients and team.  It is like an invisible, private conversation going on in their head that you do not have access to.  It influences whether they will open up and connect with you or will close down in protection.  The impacts how the meeting will go, and the level of trust you develop, and their ex...