Remarkable Onboarding Must Haves
Intel Process | Team Involvement | Solid Planning Process
Days 1 - 30
Professionalism & Efficiency
- SOPs & Error-Free Processing
- Paperwork Party
- Weekly Status Updates
- Breaking Up Process
- Thank You Card
Days 31 - 60
Surprise & Delight
- Formal Onboarding Meeting
- Expectations of Our Engagement
- Check-ins
- Welcome Email/Kit
Days 61 - 90
Shock & Awe
- Check-ins incorporating Intel
- Contract Review and/or Statement Review
- Something Extra (Gift, Tax Season, Personal Video, etc)
Want More?
Your onboarding experience sets the tone for the entire client relationship. The First 100 Days gives you a proven framework for creating a thoughtful, streamlined process that helps new clients feel confident they made the right choice.
Instead of piecing together emails, checklists, and next steps every time a client signs on, you’ll build a repeatable onboarding system that reduces friction, keeps you organized, and can be delegated as your practice grows.
Whether you’re building your process from scratch or know your current one could be better, The First 100 Days will help you create an experience clients remember—and one they’ll want to tell others about.
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